Falling Colors Support Team

Need Assistance?

Got a question or need some help? We’ve got you! Email us at support@fallingcolors.com, and our team will be happy to assist.

We’re here Monday through Friday, 9 AM – 5 PM, local time, to support our providers and agencies.

Contact Support

Need to log in?

  • NM STAR

    The New Mexico State Tracking and Reporting System assists the Behavioral Health Collaborative and NM Providers in data collection and financial management.

    Log In

  • Critical Incident Reporting

    The Critical Incident Reporting application provides a digital mechanism for submitting Incident Reports to the CYFD Licensing and Certification Authority Bureau (LCA), and to BHSD for Sentinel Events.

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  • New Mexico Healthy Families

    The New Mexico Healthy Families application provides a digital mechanism for creating Plans of Care to support and assist newborns and their mothers with rehabilitation and care.

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  • Local Food Portal

    The NM Local Food Data Portal is designed to provide information about local food purchases being made through the New Mexico Grown program, which is part of the Governor’s Food Initiative.

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  • Secure File Transfer Protocol

    Falling Color’s SFTP site for secure file transfers.

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  • Power BI Dashboards

    Dashboard access for authorized Lead Agency Power BI Users.

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Provider Alerts

With the approval of the Behavioral Health Collaborative, Falling Colors can relay Provider Alerts to Program Managers and Providers affiliated with the NMSTAR application who are participating in Non-Medicaid funding inititaves. Please see the following link for instructions on how to submit one. Prior Provider Alerts can be found below.

Provider Alert Instructions
Prior Provider Alerts

support@fallingcolors.com

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